New Clients

Are you interested in starting counseling services?
Please call us at 253-460-7248 or fill out the New Client Form below to establish yourself, your child, or your family on our wait list.

All information submitted through the form is encrypted and confidential. Our Client Services Coordinator will give you a call within one business day of receipt of the form or voicemail to touch base and answer questions.

We have providers offering in-person and TeleHealth appointments.

Once a provider has availability for regular appointments with you, we will give you a call to schedule.
Wait times predict the length of time between receiving your complete information and a provider being able to schedule with you.

ITS is currently on a wait list. The estimated wait time varies depending on:
Your concerns
Your availability
Provider preferences

Not all of our providers are currently accepting new clients.
Estimated wait times are not a guarantee.

Insurance Information

All of our providers are in-network with one or more of the following insurance companies:

Aetna Coordinated Care Lifewise Kaiser CORE or HMO **
Ambetter First Choice Molina TriCare Prime **
Cigna GEHA Premera (Blue Cross Blue Shield) TriCare Select **
Coastwise Kaiser PPO Regence (Blue Cross Blue Shield) US Family Health Plan **

** Pre-authorization required; Referral may be required for authorization

CANCELLATION POLICY: We require 24 hours notice for an appointment cancellation or reschedule. For appointments cancelled within 24 hours or for “No-Shows” a Late Cancellation Fee of $150 will be assessed. Each Late Cancellation will be reviewed by your provider; the front office does not have the ability to waive fees. Please note, Late Cancellation fees are not billable to insurance.

call: 253.460.7248
3560 Bridgeport Way W
Suite 2-C
University Place, WA 98466