New Clients

Are you interested in starting services with one of our providers? Please call us at 253-460-7248 or fill out the form below.
All information submitted through the form is encrypted and confidential. Our Client Services Coordinator will give you a call within one business day of receipt of the form or voicemail.

We have providers offering in-person and TeleHealth appointments.

New Client Form

Currently, ITS is on a wait list and there is a waiting period to schedule the first appointment.

The estimated wait time varies depending on insurance, client availability, and provider preferences. Not all of our providers are currently accepting new clients.

Filling out the form STARTS the the process for seeing one of our providers. Once a provider that fits your specifications/requirements has availability for regular appointments with you, we will give you a call to schedule.

CANCELLATION POLICY: We require 24 hours notice for an appointment cancellation or reschedule. For appointments cancelled within 24 hours or for “No-Shows” a Late Cancellation Fee of $150 will be assessed. Each Late Cancellation will be reviewed by your provider; the front office does not have the ability to waive fees. Please note, Late Cancellation fees are not billable to insurance.

Insurance Information

All of our providers are in-network/accept with one or more of the following insurance companies:

Aetna Coordinated Care Lifewise TriCare Select
Ambetter First Choice Molina Kaiser CORE or HMO**
Cigna GEHA Premera TriCare Prime**
Coastwise Kaiser PPO Regence US Family Health Plan**

**Pre-authorization required; Referral may be required for authorization

We are unable to take clients with:

  • Amerigroup
  • Community Health Plan
  • United Healthcare – State
  • MediCare
  • TriWest
  • VA Choice

We are out-of-network with:

  • United Healthcare – Private

If you have state insurance we do not accept, you can switch to Molina or Coordinated Care by calling WA HCA or ProviderOne.

call: 253.460.7248
3560 Bridgeport Way W
Suite 2-C
University Place, WA 98466