New Clients

Are you interested in starting services with one of our providers? Please call us at 253-460-7248 or fill out the form below.
All information submitted through the form is encrypted and confidential. Our Client Services Coordinator will give you a call within one business day of receipt of the form or voicemail.

New Client Form

Currently, ITS is on a wait list. The estimated wait time varies depending on insurance, client availability, and provider preferences. Not all of our therapists are currently seeing new clients.
Filling out the form above gets the process started for seeing one of our counselors.
Once a provider has availability and we give you a call to schedule. Please fill out and bring the following forms to your first appointment, or arrive early to your appointment to fill them out in-person:

Intake Paperwork for the First Appointment

We will have additional paperwork that must be filled out in the office; we ask all new clients to arrive 15 minutes EARLY to their scheduled appointment to prevent missing time in session. Please choose the appropriate respective Financial Form and Intake Packet.


All of our providers are in-network with one or more of the following insurance companies:

Aetna GEHA Premera TriCare Prime – pre-authorization required
Coastwise Kaiser PPO Regence US Family Health Plan – pre-authorization required
Cigna Lifewise TriCare Select
First Choice Molina

We are unable to take clients with:

  • Amerigroup
  • Community Health Plan
  • Coordinated Care
  • United Healthcare – State
  • MediCare
  • TriWest
  • VA Choice
  • If you have state insurance we do not accept, it typically only takes a phone call to your insurance company, WA State Healthcare Authority, or ProviderOne to switch to Molina – the only state insurance we can take.

We are out-of-network with:

  • United Healthcare – Private
call: 253.460.7248
3560 Bridgeport Way W
Suite 2-C
University Place, WA 98466